Returns and refunds
At Mia's Boutique, we strive to offer all our customers quality service and an enjoyable shopping experience. Our return and refund policy is carefully designed to ensure maximum satisfaction under certain conditions. Please read the following return and refund guidelines carefully.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, except for items on sale. Sale items are excluded from this guarantee.
No Refunds for Sale Items
Items purchased on sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even in cases of incorrect sizing.
Return Shipping Costs
Customers are responsible for the shipping costs of returned items. Mia's Boutique does not reimburse return shipping costs and is not liable for any expenses incurred during the return process.
Return Notification Deadline
Returns must be reported within 14 days of receiving the item. After this period, returns will no longer be accepted. Please respect this timeframe to be eligible for a return.
No Exchanges for Sale Products
Sale items cannot be exchanged, even in cases of sizing errors. Be sure to select the correct size before finalizing your purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all items with manufacturing defects. If a product is defective, it may be returned for a full refund or exchanged, according to your preference.
Return Procedure
To initiate a return, please send an email to info@miaboutique-toronto.com. Once your return is approved, you will receive detailed instructions to complete the return process. You can also download the return form below.
Return Form Requirement
Returns without a completed return form cannot be processed. Be sure to include this form with your return to ensure efficient handling of your request.
Conclusion
Mia's Boutique is committed to ensuring customer satisfaction. By adhering to our return and refund policy, we ensure that all returns are handled efficiently and fairly.
For any questions or comments, please contact our customer service at info@miaboutique-toronto.com